What is Keap?
Keap (formerly Infusionsoft) receives overwhelmingly negative customer feedback regarding its customer service, billing practices, and overall functionality. Reviewers frequently cite difficulties canceling subscriptions and unexpected charges.
Who Is Keap Best For?
Based on customer reviews, Keap works well for:
- Businesses needing a CRM with advanced automation (if willing to risk poor support) — Some positive reviews mention powerful automation features, though overshadowed by negative experiences.
Many reviewers feel that Keap is overpriced for the value it provides, especially considering the reported issues with customer service and functionality.
Our take: Based on the overwhelmingly negative feedback, SmallBizGenius cannot recommend Keap for most small businesses. The recurring issues with billing, customer service, and platform functionality outweigh any potential benefits. Businesses seeking a reliable CRM and marketing automation solution should explore alternatives with more positive customer reviews. While Keap may offer powerful automation features, the risk of encountering significant problems makes it a questionable investment.
Small business owners can save with 2 active coupon codes or read our full review analysis before making a decision.
Save with Keap Coupons
We're currently tracking 2 active Keap coupon codes and deals. 2 of these codes have been verified to work.
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